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Good to have you!!
we would just like to ask you a few questions to help improve the quality of our Serices. it wont take long, we promise!
Client Satisfaction Survey Form
Client Satisfaction Survey
1.Why did you choose our travel agency among all our competitors?
you can select multiple options
Personal experience
Recommendation
Reasonable price
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Our reputation
2.To what extent do you agree with the following statements about our service?
A.The advisor in charge of my support was friendly and helpful.
Strongly agree
Agree
Disagree
Strongly disagree
B.The advisor in charge of my support responded to my needs
Strongly agree
Agree
Disagree
Strongly disagree
C.The advisor in charge of my support responded to my needs
Strongly agree
Agree
Disagree
Strongly disagree
D.The advisor in charge of supporting me informed me well about the range of services offered
Strongly agree
Agree
Disagree
Strongly disagree
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3.Please rate the bus/vehicle transportation offered by our agency
Bad
Not too bad
Average
Very Good
Amazing
4.Please rate the quality of the hosting sites offered by our agency.
Bad
Not too bad
Average
Very Good
Amazing
5.Please rate the quality and richness of the meals offered.
Bad
Not too bad
Average
Very Good
Amazing
5.Please rate the quality and richness of the meals offered.
Bad
Not too bad
Average
Very Good
Amazing
6.Please rate the quality of the activities offered
Bad
Not too bad
Average
Very Good
Amazing
7.Please rate the local guide in charge of your stay
Bad
Not too bad
Average
Very Good
Amazing
8.How would you rate the trip and stay overall?
Bad
Not too bad
Average
Very Good
Amazing
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9.Please answer the following questions based on your experience
Did the trip meet your expectations?
Yes
No
Not sure
Is our website clear and easy to navigate?
Yes
No
Not sure
Does all the information on our website reflect reality?
Yes
No
Not sure
Is the price-quality ratio optimized?
Yes
No
Not sure
Would you like to have a new experience with our agency in the future?
Yes
No
Not sure
10.Is there anything you would recommend we improve for next time?
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